Page 5. Prioritized Needs
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11. What are the top three community investments you would like to see made for the elderly in your community? (Community investment ...
Select Other (please specify):
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12. What are the top three community investments you would like to see made for children in your community? (Community investment is d...
Select Other (please specify):
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13. What are the top three community investments you would like to see made for your community? (Community investment is defined as re...
Select Other (please specify):
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14. Some people find it difficult to learn about available resources in their communities. We would like to know how you prefer to rec...
Select Other (please specify):
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15. Did you have an issue or problem in the past 12 months for which you did not seek help?
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16. Is there anything else you would like to tell us about your experiences using local social service agencies that provide education...
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17. From which organization(s) have you received services in the last 12 months? (select all that apply)
Select Other (please specify):
Page 6. SUS Customer Service
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18. What service(s) have you received from Step Up Suncoast?
Select Other (please specify):
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19. How did you travel to the Step Up Suncoast office?
Select Other (please specify):
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20. How well did staff explain the available service to you?
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21. How knowledgeable were staff about the service?
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22. Did the service help you with your immediate needs?
Select No (please explain below):
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23. If Step up Suncoast was unable to work with you to address your needs/concerns, were the reasons clearly stated?
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24. How satisfied were you with the overall service you received?
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25. Were you treated with courtesy and respect?
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26. If you were unhappy with the service, how well was your concern handled?
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27. How satisfied were you with the length of time it took for you to receive assistance?
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28. How convenient was the application process?
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29. Would you recommend Step Up Suncoast to others in need of assistance?
Select I would not recommend (Please explain below):
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30. If you are a Head Start or Early Head Start family, were you satisfied with the progress your child made during the year?
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31. If you are a Head Start or Early Head Start family, did you increase the amount of educational support for your child in your home...
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Select
32. If you receive a home visit service, under what circumstances would you feel comfortable allowing a staff to visit your home?